Privacy Policy

1. Scope of this policy

This policy applies to this website and calls placed through the phone number displayed on it. Pest Shield is a referral service that helps connect consumers with independent pest-control providers. It does not cover the privacy practices of those independent providers, which maintain their own policies.

2. Information we collect

We may collect information you provide during a call or other interaction, such as your name, telephone number, service address, ZIP code, pest concern, preferred timing, and other details needed to understand your request.

We may also automatically receive limited technical information when you visit the site, including your IP address, browser and device type, referring page, approximate location, pages viewed, and interaction data. Calls may be recorded or monitored where permitted by law.

3. How information is used

We may use collected information to:

• Respond to your inquiry and help connect you with an available independent provider.
• Operate, maintain, secure, and improve the website and referral experience.
• Measure marketing performance and understand how visitors use the site.
• Detect fraud, misuse, security incidents, or other prohibited activity.
• Comply with legal obligations and enforce applicable terms.

4. How information may be shared

Information may be shared with independent pest-control providers, call-routing and communications vendors, analytics and advertising partners, hosting and security providers, professional advisers, and other service providers that support our operations.

We may also disclose information when required by law, to protect rights or safety, in connection with a business transfer, or with your direction or consent. A provider may contact you by phone or text about your request. Message and data rates may apply.

5. Cookies and analytics

The website may use cookies, pixels, and similar technologies to remember preferences, evaluate traffic, prevent abuse, and understand advertising effectiveness. Browser settings may allow you to limit cookies, though some site features may not work as intended.

6. Data choices and retention

You may decline to provide information, but we may be unable to process a referral request without essential details. Depending on your state, you may have rights to request access, correction, deletion, or information about certain disclosures. We retain information only as long as reasonably necessary for the purposes described above, including legal, security, and recordkeeping needs.

7. Security and children

We use reasonable administrative, technical, and physical safeguards, but no transmission or storage method can be guaranteed completely secure. This service is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Updates and contact

We may update this policy from time to time. The effective date at the top identifies the latest revision.

Questions or privacy requests may be directed to (866) 226-9248.